Questions & Answers

Q: How does the Ultralife's Loyality card works?
Q: If I purchase an ultralife Product and I am not happy with it, can I get my money back?
Q: Are ultralife Products safe to take if I am pregnant?
Q: Are ultralife Products safe to take if I am diabetic?
Q: Can children take ultralife Products?
Q: Are ultralife Products suitable for a High Protein, Low Glycaemic Index Diet (a.k.a. High Protein, Low Carbohydrate Diet)?
Q: What is the Glycaemic Index of common foods?

How does the Ultralife's Loyality card works?

Every time you order a product online or over the phone you will receive points for your loyalty card.
You will receive the appropriate points in the form of stickers to affix to your card. The stickers will be sent with your invoice.10 stickers worth 2 points each are needed for your exclusive money off code.
Once you have collected 20 points, all you need to do is post your completed loyalty card to the address shown on the card. Please make sure you write your email address in the space provided.
A one off discount code will then be e-mailed to you worth £15 off your next order!!*

* This cannot be used in conjunction with any other offer and is for telephone orders only

Also to earn more points you can refer friends. If an order is placed with a new customer that quotes your name you will receive 2 stickers worth 2 points each. These will be sent in the post for you to add to your loyalty card. The new customer will receive their own loyalty card and points respective to what they order. The points scheme is as shown below:

Product	Points	Value
Slim Shake 6	2 point	£1.50
Slim Shake 21	6 points	£4.50
Fitness Shake 24	6 points	£4.50
Detox 14	2 point	£1.50
Detox 30	4 points	£3.00
Multi Vites 14	2 point	£1.50
Multi Vites 30	4 points	£3.00
Antioxidants 14	2 point	£1.50
Antioxidants 30	4 points	£3.00
Fruit & Veg 14	2 point	£1.50
Fruit & Veg 30	4 points	£3.00
Max 14	2 point	£1.50
Max 30	4 points	£3.00
Max Nutrition	4 points	£3.00
Creatine	4 points	£3.00
Glutamine	4 points	£3.00
Nox Pump	6 points	£4.50
Protein	6 points	£4.50
Lean Gain	6 points	£4.50
Nox Pump Extreme	6 points	£4.50
Refer a Friend	4 points	£3.00

When you reach 20 points you receive £15 off next order!

Q: If I purchase an ultralife Product direct from ultralife and I am not happy with it, can I get my money back?

A: All Products supplied directly by ultralife have a 30-Day money back satisfaction guarantee. If you are not completely satisfied with the product or the result that you get, simply return the empty/partly used jar to ultralife within 30 days, using a traceable form of shipping such as recorded delivery, and we will refund you the complete cost of the product.

Q: Are ultralife Products safe to take if I am pregnant?

A: It is safe to take all ultralife Products while pregnant, however please note that Ultra Multi-Vites, Ultra Fruit & Veg and Ultra Max all contain preformed Vitamin A. Women trying to conceive or who are already pregnant should not consume more than a total of 10,000 IU of preformed Vitamin A per day, inclusive of diet. Ultra Multi-Vites and Ultra Max each contain 2,500 IU of preformed Vitamin A per serving and Ultra Fruit & Veg contains 500 IU per serving.

Q: Are ultralife Products safe to take if I am diabetic?

A: All ultralife Products have been specifically formulated to be suitable for diabetics.

Q: Can children take ultralife Products?

A: Absolutely! In fact all ultralife products have been specifically formulated with children in mind. For products where the recommended dosage for children under 12 differs from that of adults the relevant dosage is specified on the product label. For those parents who have difficulty in getting their children to eat the recommended 5 - 9 servings of fresh fruit and vegetables per day, what better solution could there be than delicious tasting Ultra Fruit & Veg!

Q: Are ultralife Products suitable for a High Protein, Low Glycaemic Index Diet (a.k.a. High Protein, Low Carbohydrate Diet)?

A: All ultralife Products have been specifically formulated to be suitable for High Protein, Low Glycaemic Index Diets; in fact all Ultra-Healthy Food products ARE High protein, Low Glycaemic Index! Note that the simplified description of 'High protein, low carbohydrate' diet is inaccurate and could be a little confusing; the objective of this type of diet is not to actually consume as little carbohydrates as possible (which would potentially make you feel very ill and could be extremely bad for your health), but to consume as little HIGH Glycaemic Index carbohydrates as possible, since these are the carbohydrates you want to avoid as they are broken down by the body quickly and then readily convert into body fat.

Q: What is the Glycaemic Index (GI) of common foods?

A: Foods with low GI (less than 55) are broken down by the body slowly, providing a slow and sustained release of energy and therefore convert less readily into body fat.

Examples of low GI foods are: Fructose (fruit sugar), soy products, peas, lentils, beans, pasta, bran, barley, rye, peanuts and fruit (cherries, grapefruit, oranges, plums, apples, grapes, apricots (dried), pears, peaches)

Foods with medium GI (between 55 and 70) provide a medium level energy.

Examples of medium GI foods are: New potatoes, Sweet potatoes, beetroot, carrots (raw), orange juice, oats and fruit (Kiwifruit, Bananas, Mangoes, Sultanas, apricots (fresh), raisins, pineapple)

Foods with high GI (more than 70) are broken down by the body fast, providing a quick release of energy, which converts readily into body fat and may trigger an insulin response.

Examples of high GI foods are: Sucrose (table sugar a.k.a. 'sugar'), glucose, white breads, breakfast cereals (Shredded Wheat, Rice Krispies, Weetabix, Cornflakes, Sugar Puffs, Frosties, Coco Pops etc…), breakfast bars, crumpets, donuts, waffles, rice, rice pasta, French fries, baked potatoes, parsnips, Swede, carrots (cooked), biscuits & crackers, soft drinks, ice cream, marmalades & jams, fruit (watermelon and dates) and a leading weight loss drink!